Technology professional with over 25 years of experience, with a strong background in IT asset management, software asset management, ITSM, and IT operations. Highly skilled in internal controls, risk mitigation/management, and business processes. I have an uncanny ability to quickly pick up new concepts and technology, analyze situations for opportunities and threats, craft a viable solution, and then communicate the results clearly and understandably
I have successfully bridged communication gaps between technical and non-technical personnel while forging partnerships with clients and key business stakeholders; built high-impact teams by optimizing limited resources, improving processes, and facilitating staff development.