IT Service Manager at Argonne National Laboratory helping align IT with Argonne's business and scientific needs. Self-proclaimed ITIL and ISO20000 Evangelist! Presently responsible for building a team of Process Owners and moving our IT organization from re-active to proactive while aligning with the business needs of Argonne.

Specialties: Service Level Management, Cloud Computing Solutions

Argonne is a multidisciplinary science and engineering research center, where talented scientists and engineers work together to answer the biggest questions facing humanity, from how to obtain affordable clean energy to protecting ourselves and our environment. Ever since we were born out of the University of Chicago’s work on the Manhattan Project in the 1940s, our goal has been to make an impact — from the atomic to the human to the global scale.