IT Service Manager at Argonne National Laboratory helping align IT with Argonne's business and scientific needs. Self-proclaimed ITIL and ISO20000 Evangelist! Presently responsible for building a team of Process Owners and moving our IT organization from re-active to proactive while aligning with the business needs of Argonne.
Specialties: Service Level Management, Cloud Computing Solutions
Case Study
Tuesday, December 10
04:00 pm - 04:30 pm
Live in Chicago
Less Details
In the dynamic realm of SaaS, staying updated on the latest developments presents a significant challenge. It’s vital not only to manage the number of licenses but also to ensure compliance across all organizational software and hardware assets. How to be adequately equipped to address these challenges? Join us for this session, where you’ll explore: